Mix 11
People skills
Built customer confidence across hospitality, retail and event environments by listening, adapting and keeping service clear.
Business & Marketing Graduate | Digital Marketing
People and ideas.Creative thinking.Commercial focus.A marketing graduate who enjoys people, ideas and clear commercial thinking.
Oxford Brookes graduate with a 2:1.Digital Marketing specialisation.Brand and content.Customer experience and events.I am a BA Hons Business & Marketing Management graduate from Oxford Brookes University, achieving a 2:1 with a Digital Marketing specialisation and practical experience across sales, events, hospitality, retail and social content.
Personal brand snapshot
Pitching Pippa MarlowCurrently pitching: Pippa Marlow
Brand energy.
Real evidence.Brand energy with evidence behind it.
1Customer confidence
2Social content curiosity
3Calm under pressure
About
Marketing, but with real people in the room.
My experience sits where marketing meets people. Through Digital Marketing study, sales support, retail, events and hospitality, I have learned how much clear communication, customer understanding and confident delivery matter.
I am open to graduate roles in marketing, brand, digital marketing, content, customer experience, events or business development, especially in teams that value energy, initiative, commercial awareness and a practical willingness to get involved.
The Marketing Mix of Me
Five things I would bring to a marketing team.
A more personal version of the marketing mix: practical strengths backed by real customer, event, retail and digital experience.
Mix 22
Creative thinking
Took control of social media during a fashion retail pop up, creating Instagram and TikTok posts while the shop was live.
Mix 33
Commercial awareness
Used product knowledge and tailored recommendations at Springfree Trampolines to support online and showroom sales.
Mix 44
Digital curiosity
Specialised in Digital Marketing at Oxford Brookes and built this website as a practical personal brand project.
Mix 55
Calm under pressure
Helped manage busy event bars with 800+ customers while supporting temporary staff and keeping service moving.
Pick Pippa for...
The useful bits behind the personality.
A few practical reasons to keep reading, each connected to study, sales, events, hospitality and content.
Brand energy
Brings a positive, customer aware presence to brand moments, from product demos to retail conversations.
Customer confidence
Experienced in answering enquiries, explaining products and making people feel looked after in busy settings.
Social content
Created Instagram and TikTok content during the Moo Moda pop up, connecting live retail with online storytelling.
Event organisation
Supported setup, live operations and takedown across university cricket events in Exeter, Newcastle and Durham.
Clear communication
Comfortable giving instructions, delegating tasks and adapting communication across customers, teams and temporary staff.
Getting stuck in
Has worked across sales, hospitality, events and social content, taking responsibility wherever the day needs support.
Experience
Experience from product demos, retail and busy event bars.
Education and experience shaped by customer contact, brand representation, sales support, social content and event pressure.
Customer confidence
Bartender / Brunch Host
Slug and Lettuce Oxford
Mar 2024 to Present
Busy hospitality experience requiring attentive service, product knowledge and calm multitasking.
- Delivered attentive customer service during busy brunch and bar shifts.
- Used mixology, menu knowledge and allergen awareness to support customer confidence.
- Worked closely with the team through high-volume service periods.
Customer serviceMultitaskingAllergen awareness
Social content
Sales Assistant
Moo Moda London pop up shop, Hunstanton
Aug 2025
Retail role combining customer engagement, stock presentation and social media content.
- Engaged customers in a busy retail environment.
- Managed stock displays and supported product presentation.
- Created Instagram and TikTok posts and videos while the shop was live.
Social contentRetailVisual presentation
Leadership under pressure
Event Associate and Team Leader
Sixes in The City
May 2025 to Jun 2025
Events role showing leadership, responsibility and the ability to keep service moving during busy days.
- Supported setup, live operations and takedown across university cricket events in Exeter, Newcastle and Durham.
- Operated and helped manage a very busy bar with over 800 customers at each location.
- Oversaw temporary staff, gave clear instructions, delegated tasks and considered health and safety standards.
LeadershipEventsDelegationPressure handling
Marketing and sales
Marketing and Sales Assistant
Springfree Trampolines
Jun 2022 to Feb 2023
Sales and marketing support role combining product demonstrations, events and persuasive customer communication.
- Assisted with sales and marketing events, including product demonstrations.
- Supported online and in-person sales with tailored recommendations and product insights.
- Handled customer enquiries with professional, persuasive communication.
Campaign supportSalesProduct storytelling
2:1 with Digital Marketing specialisation
BA Hons Business & Marketing Management
Oxford Brookes University
Sep 2023 to May 2026
A 2:1 degree with Digital Marketing specialisation and modules across commercial, B2B and social impact contexts.
- Achieved a 2:1.
- Specialised in Digital Marketing.
- Studied modules including Marketing Dilemmas, Business to Business Marketing, and Social and Non-Profit Marketing.
- Developed a foundation in brand thinking, customer insight and marketing communication.
Digital marketingBrand thinkingCustomer insight
Projects
Mini case studies with a marketing lens.
Three concise case notes showing how customer experience, content and personal branding connect to marketing practice.
Springfree Trampolines: turning product knowledge into customer confidence
- The situation
- Support sales and marketing activity for a product where customers needed clear guidance, reassurance and useful detail.
- What I did
- Assisted with events, product demonstrations, customer enquiries and online or in-person sales support, using tailored recommendations and product insights.
- What it proves
- I can translate product knowledge into confident, customer-friendly communication.
Product demonstrationsPersuasive salesCustomer enquiries
Moo Moda pop up: creating content in a live retail setting
- The situation
- Help a fashion pop up feel active, presentable and visible while supporting busy customer conversations.
- What I did
- Managed stock displays, supported busy retail conversations and created Instagram and TikTok posts and videos during the pop up.
- What it proves
- I can spot content opportunities in real settings and connect digital activity with customer work.
Social mediaContent creationRetail energy
Building this website: treating a CV like a personal brand campaign
- The situation
- Create a professional online presence that does more than repeat a CV and gives recruiters a clearer sense of personality, evidence and direction.
- What I did
- Treated the website like a small campaign: defining the audience, shaping the message, organising proof points and creating a clear digital home for my experience.
- What it proves
- I am willing to learn modern tools, structure a message for a clear audience and take initiative with my own career marketing.
Personal brandingContent structureDigital confidence
Skills
Skills that have been used in the real world.
Digital marketing foundations
- Specialised in Digital Marketing during BA Hons Business & Marketing Management at Oxford Brookes.
- Interested in how content, audience insight and customer journeys work together online.
Social media and content creation
- Created Instagram and TikTok posts and videos during a live fashion retail setting.
- Understands that social content needs speed, relevance, product clarity and a sense of brand personality.
Customer engagement and brand representation
- Represented brands in hospitality, sales, events and retail settings where the customer experience mattered immediately.
- Used product knowledge, allergen awareness and tailored recommendations to support trust.
Sales, events and teamwork
- Supported sales activity, product demonstrations, event operations and high-volume customer service.
- Confident giving instructions, delegating tasks and solving practical problems with a team.
Built by Pippa
This website is my first campaign.
A CV is information. A campaign has an audience, a message and a next step.
I wanted my CV to do more than sit on a page, so I treated this website like a small personal branding project: defining the audience, shaping the message, organising the content and building a digital home for my experience.
CV
Prefer the CV version?
Download the PDF for a concise overview of experience, education and contact details.
Pippa Marlow CV
A concise companion to this portfolio.
Contact
Open to graduate marketing opportunities.
Open to graduate opportunities in marketing, brand, digital marketing, content, customer experience, events and business development.